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FAQ
Returns & refunds
Returns & refunds
Questions about payments, faulty products and RMAs.
blu 30 Day Money Back Guarantee
If my blu device is faulty, do I still qualify for the 30 Day Money Back Guarantee?
What is the blu 30 Day Money Back Guarantee?
General
How do I dispose of old blu devices and used liquidpods/e-liquid bottles?
How do I return or replace faulty products?
What do I do if my order is incomplete, incorrect or damaged?
How do I return a package?
Day
Month
Year
The minimum age is 19
Age
Age and date of birth do not match.
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