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  2. Returns & refunds

Returns & refunds

Questions about payments, faulty products and RMAs.

blu 30 Day Money Back Guarantee

  • If my blu device is faulty, do I still qualify for the 30 Day Money Back Guarantee?
  • What is the blu 30 Day Money Back Guarantee?

General

  • How do I dispose of old blu devices and used liquidpods/e-liquid bottles?
  • How do I return or replace faulty products?
  • What do I do if my order is incomplete, incorrect or damaged?
  • How do I return a package?

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0800 0149 355

Monday-Friday 08.30 - 18.00
Saturday 09.00 - 13.00

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©Fontem Ventures B.V. Terms of use Terms of sale Privacy notice

This product may be hazardous to health and is intended for use by adult smokers. Keep out of reach of children. blu products with nicotine, which is a highly addictive substance, e-liquid are not suitable for use by: Persons under the age of 18, pregnant or breastfeeding women, or persons who are sensitive or allergic to nicotine, and should be used with caution by persons with or at a risk of an unstable heart condition or high blood pressure.

The minimum age is 19
Age and date of birth do not match.
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