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FAQ
Troubleshooting

Troubleshooting

Help topics, as well as questions about specific issues or problems.

General

Why am I experiencing low vapour production?
Why is my battery flashing?
Why is my vape device hot?

Need some help?

Customer Service

0800 0149 355

Monday-Friday 08.30 - 18.00
Saturday 09.00 - 13.00

E-mail

support-uk@blu.com

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©2021 Fontem Ventures B.V. Terms of use Terms of sale Privacy notice

This product may be hazardous to health and is intended for use by adult smokers. Keep out of reach of children. blu products with nicotine, which is a highly addictive substance, e-liquid are not suitable for use by: Persons under the age of 18, pregnant or breastfeeding women, or persons who are sensitive or allergic to nicotine, and should be used with caution by persons with or at a risk of an unstable heart condition or high blood pressure.

Pricing is only applicable to blu online purchases. Distributor for UK is Imperial Tobacco Limited, 121 Winterstoke Road, Bristol, England, BS3 2LL.

The minimum age is 19

Age and date of birth do not match.

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