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FAQ
Returns & refunds
General

General

Find answers to all blu's general FAQs on returns and refunds, including how do you return or replace faulty products covered by your warranty. Read here.

How do I dispose of old blu devices and used liquidpods/e-liquid bottles?
How do I return or replace faulty products?
What do I do if my order is incomplete, incorrect or damaged?
How do I return a package?

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©Fontem Ventures B.V. Terms of use Terms of sale Privacy notice

This product may be hazardous to health and is intended for use by adult smokers. Keep out of reach of children. blu products with nicotine, which is a highly addictive substance, e-liquid are not suitable for use by: Persons under the age of 18, pregnant or breastfeeding women, or persons who are sensitive or allergic to nicotine, and should be used with caution by persons with or at a risk of an unstable heart condition or high blood pressure.

The minimum age is 19

Age and date of birth do not match.

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